There is no bigger frustration than a YouTube video that stopped playing right when you were about to hit the high notes. Well, there actually might be! Imagine you’re so invested in a video, watching it for half an hour, and right when the best part is supposed to play, your app crashes. YouTube bugs are an issue you can report to the platform or try to resolve yourself. In this article, you’ll learn how to report a YouTube bug and several different methods you can use to fix bugs, depending on the cause.
And when you’re finished, take a look at our other YouTube guides:
How to Report a Bug on YouTube?
In many cases, video lagging, buffering, or YouTube being slow or not working at all can happen due to slow network speed or trouble with your drivers. However, if there’s nothing wrong with the connection or driver software, then chances are you have to report a YouTube bug.
Back in the day, when the platform still used the Flash Player to play YouTube videos, most issues happened due to a lack of updates on the player. But, ever since YouTube stopped using Flash, issues can arise for many reasons. Unfortunately, not being able to play your favorite songs or playlists can be so frustrating, so here are the simple steps to take that will notify the platform you need help.
PC
- Log into your YouTube account.
- Click on your profile picture and click on the “Send Feedback” option from the drop-down menu.
- You need to describe the issues in detail and send the report to YouTube. You can also include a screenshot so that the platform has a better idea of how to approach bugs or video repair.
- Send the report.
Mobile
- Open the YouTube app.
- Tap on your profile icon, then choose Help & Feedback.
- Choose “Send Feedback”.
- Describe the issue in detail and upload a screenshot if you want.
- Tap on the arrow-shaped icon in the top right part of the screen.
How Do You Fix YouTube Bugs?
Once you make sure that the YouTube lagging and video errors don’t happen due to bad internet connection or hardware issues, you can try fixing bugs using one of the methods described below. Eventually, if none of the methods work, you can contact YouTube support.
Clear YouTube App’s Cache
Clearing the browsing history, browser cache, and app cache can remove corrupted files that might be causing a low video quality and other issues. Unfortunately, an overloaded browser can lead to video buffering, lagging, delays, a green screen, an Error message, etc. The same can happen to the app. Here’s how you can clear the cache on the app:
- Open the Settings menu on your phone.
- Find the Apps section.
- Look for YouTube in the list, and tap on it.
- Next, find the Storage section and tap “Clear Cache”.
You should also close all the browser tabs you have opened when using a browser, then try playing YouTube in a new tab.
Uninstall and Reinstall the YouTube App
Another common problem that can cause your videos to stop playing or the app to crash unexpectedly is a corrupt file. One of the easiest ways to fix this issue is to uninstall the app, then reinstall it again.
Update to the Newest Available Version of the YouTube App
Another similar problem is the lack of an app update. Thankfully, it only takes seconds, so you won’t have to wait to listen to your favorite videos. Instead, just visit the app store on your phone, find the YouTube app, and tap on the Update button.
Check the Extensions
Certain extensions can cause delays and issues when playing your videos. You should check which extensions your browser uses for YouTube, such as one to make your videos play louder, then disable them.
- Click on the three-dot menu in the top part of the browser window.
- When the Chrome menu opens, click on “More Tools”, then “Extensions”.
- Find the YouTube extension and the “Enabled” option next to it. Then, uncheck the box next to “Enabled” and play the video again.
Update Device Drivers and Network
If your video drivers aren’t working properly, you’ll need to update them before you can listen to videos without issues again. Here’s what you can do:
- First, download the latest drivers for your PC.
- Next, press the Windows key together with the X key.
- Choose “Device Manager”, then “Display Adapter”.
- Right-click on the graphics card, then select “Update Driver”.
Adjust the Video Quality Settings
Did you know that you can experience YouTube lagging, an unclear picture, or buffering if you use low-quality settings? You can check this setting and upgrade the quality if you tap on the gear icon in the bottom part of every video and select the quality you prefer.
Download Corrupt Videos
In some cases, the issue there won’t be any trouble with your internet connection or browser issues. If you’re trying to play YouTube videos, but you keep seeing an Error message on your screen, then chances are you’ve stumbled upon corrupt video files. Some programs can help you deal with corrupt videos; however, you’ll first have to download the video, then run it through the program to fix the files.
Conclusion
Reporting a bug on YouTube is so fast and simple. However, if you don’t want to wait for the platform to fix the issues or give you suggestions, you can try one of the methods described above. All are very straightforward, and even the least tech-savvy person can do them.
